Online reputation management

Make sure buyers like what they find about you.

Before anyone calls you, they search your name and read your reviews. We grow genuine positive reviews, respond to every comment, push accurate content up the search results and watch your mentions daily — so your reputation helps you sell.

Get a free reputation audit See what’s included
Built for
  • Dealerships, clinics and service businesses
  • Brands with negative results on page one
  • Founders and leaders in the public eye
The problem we solve

One bad review can cost you more than an ad can earn.

Buyers trust reviews and search results more than anything you say about yourself. A few unanswered complaints, an old negative article or a thin review profile quietly sends them to a competitor.

  1. 01 · The problem

    A reputation working against you

    • Few reviews, or unanswered negative ones
    • Old or misleading results for your name
    • Complaints spreading on social before you notice
  2. 02 · Our strategy

    Monitor, respond, build

    We track every mention, reply quickly and professionally, ask happy customers for reviews at the right moment and publish strong content that ranks for your name.

  3. 03 · The outcome

    Trust before the first call

    A strong rating, a page one you’re proud of and complaints handled visibly — so more searchers become enquiries.

What we deliver

The parts of a reputation you can rely on

Ongoing work across reviews, search and social, reported every month.

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01 Monitoring & Alerts

Watches reviews, social media, forums and news for every mention of your brand.

  • Review site tracking
  • Social listening
  • Instant alerts
  • Monthly sentiment report
02 Review Generation

Asks happy customers for honest reviews at the right moment, through the channels they use.

  • Review request journeys
  • WhatsApp & SMS requests
  • QR codes for stores
  • Google & marketplace profiles
03 Review & Comment Responses

Replies to reviews and comments quickly and on-brand, and turns complaints into fixes.

  • Response guidelines
  • Daily replies
  • Escalation to your team
  • Follow-up tracking
04 Search Results Management

Builds and promotes accurate, positive content so it ranks for your brand and leaders’ names.

  • Brand SERP audit
  • Profile & content creation
  • PR and articles
  • Removal requests where valid
05 Crisis Response

Handles the difficult days calmly, with a plan ready before you need it.

  • Crisis playbook
  • Holding statements
  • Spokesperson briefing
  • Recovery plan
Why Name2Brands

Reputation built on real reviews

Fake reviews and paid removals are risky and short-lived. We build reputation the way that lasts — by getting genuine feedback heard and handled.

The typical approach
  1. Plan
  2. Launch
  3. Report

One straight line. By the time the report lands, the budget is spent.

How we work
Repeat 1Research 2Strategy 3Execute 4Measure 5Optimise

A loop, every month. Each cycle starts from what the last one proved.

  1. 01

    Only genuine reviews

    We never post fake reviews. We make it easy for real customers to share their experience, which platforms reward.

  2. 02

    Speed matters

    Negative reviews are flagged and answered quickly, before they shape what other buyers think.

  3. 03

    Search and social together

    Our SEO and social teams work on the same plan, so positive content ranks and spreads.

  4. 04

    Fix the cause, not just the comment

    Monthly reports show the themes behind complaints, so your team can fix what customers keep raising.

Proof

Brands that stay with us

70+
brands served across India
5+
years of digital marketing
3+
year client retainerships
2000+
leads generated for clients
Working with Name2Brands has been nothing short of exceptional! As the CEO of my own startup, I was seeking a digital marketing agency that not only understood my vision but also had the expertise to bring it to life in the digital realm.
Abhishek BahetiFounder, Watchout Wearables
  • PayU
  • JPM
  • VEGH
  • Miniso
  • Neeva
  • Felder
  • Zee
  • Mahindra
  • ICICI
  • Hammer
  • Godlove
  • Acnecyn
  • GE
  • Genetix
  • Speedair
  • T-Series
  • JNC
  • Tutor
  • Soul
  • Dreamwingz
  • MMF
  • Watchout Wearables
  • GMAA
  • Sheo Media
How it works

What happens after you say yes

Four clear stages, one named point of contact, and no guesswork about what comes next.

  1. 01Week 1

    Audit

    We review your ratings, reviews, search results and social mentions to see what buyers see today.

  2. 02Week 2

    Plan

    Priorities, response guidelines and a review-generation plan — agreed with you.

  3. 03Month 1 on

    Act

    Monitoring, responses, review requests and content go live and run every day.

  4. 04Every month

    Report

    Rating, sentiment and search results tracked, with the next month’s focus agreed.

Your next step

Ready for a reputation that wins you customers?

Get a free reputation audit showing what buyers see when they search for you — and what we would fix first.

Get my reputation audit

Prefer to talk? Call +91-9198166345

FAQs

Online reputation management, answered

Only reviews that break a platform’s rules, such as fake, abusive or off-topic reviews, can be reported for removal. For genuine negative reviews, a quick, helpful public reply and more positive reviews are what change buyers’ minds.

No. Fake reviews break platform rules and consumer protection guidelines, and can get your profile penalised. We only help genuine customers share real experiences.

Response times and new reviews improve within the first month. Moving negative search results off page one usually takes three to six months, depending on what ranks today.

Google Business Profile, Facebook, Justdial, marketplaces such as Amazon and Flipkart, industry review sites, social media and news results — whichever matter to your buyers.

Average rating and review volume, response time, sentiment, and how much of page one for your brand name you control.

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